Frequently Asked Questions
Frequently Asked Questions
Can I buy directly from the website?
Yes. Products displaying an available checkout option can be ordered online. For branded, bulk or bespoke orders, contact us for a tailored quotation.
Do you accept bulk corporate orders?
Yes. Tell us the item, quantity, budget, delivery destination, required date and any branding details. We will confirm the available options and quotation.
Can gifts be personalised?
Selected products can be branded or personalised. Artwork, minimum quantities, pricing and production times are confirmed before production.
Are your hampers ready to buy?
Our hampers are bespoke commissions. Images of previous orders illustrate our work; each new hamper is quoted to your brief.
Do you deliver outside the UK?
Yes, to selected international destinations where delivery is available for the chosen item. Enter your destination at checkout to see eligible delivery options and charges. For large, branded or unusual orders, request a delivery quotation.
How much is delivery?
Delivery charges depend on the product, order size and destination. The applicable charge is shown before payment where online checkout is available. Custom and bulk orders may require a separate quotation.
How long will my order take?
Estimated delivery depends on the item, destination and any branding or custom production. We will confirm lead times for bespoke orders. Delivery estimates are not guaranteed unless expressly agreed.
Will I receive tracking?
Where carrier tracking is available, we will provide the tracking details after dispatch. Orders containing multiple items may arrive in separate deliveries.
Will I pay customs duties?
International taxes, import duties or clearance fees may apply. If these are not collected at checkout or expressly included in your quotation, the recipient may need to pay them.
How do returns work?
Email us before sending anything back. We will review the request and provide the appropriate return address and instructions if the return is authorised. Do not send goods to our business address unless instructed. Please read our Refund Policy for consumer cancellation rights and terms for personalised orders.
How do I contact you?
Email sales@lightbulbbusinessconsulting.com or use our Contact page. Include your order number for existing orders.