Customer Care

Customer Care

Lightbulb Gifts is here to help with online purchases, corporate gifting enquiries and bespoke orders.

Before you order

Review the product details and the delivery options shown at checkout. For branded, bulk or bespoke requirements, ask us to confirm specifications, quantities, pricing and lead times before production.

After you order

Keep your order confirmation for reference. Where tracking is available, dispatch updates will be shared using the contact details supplied at checkout.

Delivery questions

Delivery charges and available services depend on your item and destination. See our Shipping & Delivery page. If an order is late, missing, damaged or incorrect, contact us with the order number and details.

Returns and refunds

Contact us before returning goods. Once approved, we will provide the correct return instructions for your order. See our Refund Policy. Your statutory rights are not affected.

Contact

Email sales@lightbulbbusinessconsulting.com with your order number, item details or corporate gifting brief.